Last updated on February 21, 2024

This privacy policy for Modellium Inc. (“we”, “us”, or “our”), describes how and why we might collect, store, use and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Visit our website at https://modellium.com/, or any other of our web platforms that links to this privacy policy.
• Interact with us in a variety of related ways, including sales, marketing, or events.

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at info@modellium.com.

KEY POINTS SUMMARY

This summary provides the key points of our privacy policy, but you can find more details on each of these topics by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or browse our Services, we may process personal information based on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process sensitive personal information? We do not process sensitive personal information.

How do we process your information? We process your information to provide, improve, and administer our Services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We will only process your information where we have a valid legal reason to do so.

In what situations and with what types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.

How do we protect your information? We have implemented organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on your geographic location, applicable privacy laws may provide you with certain rights regarding your personal information.

How to exercise your rights? The easiest way to exercise your rights is to contact us by e-mail at info@modellium.com. We will consider and act on all requests in accordance with applicable data protection laws.

Want to know more about what we do with the information we collect? Read the full privacy policy.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

6. HOW LONG DO WE KEEP YOUR INFORMATION?

7. HOW DO WE PROTECT YOUR INFORMATION?

8. DO WE COLLECT INFORMATION FROM MINORS?

9. WHAT ARE YOUR PRIVACY RIGHTS?

10. CONTROLS FOR “DO NOT TRACK” FUNCTIONALITIES

11. DO WE UPDATE THIS POLICY?

12. HOW CAN YOU CONTACT US REGARDING THIS POLICY?

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT ABOUT YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you give us.

In brief : We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us.

Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• names

• phone numbers

• email addresses

• organization

Sensitive information. We do not process sensitive information.

All personal information you provide to us must be true, complete, and accurate, and you must inform us of any changes to such personal information.

Information collected automatically.

In brief : Certain information, such as your IP address and/or the characteristics of your browser and device, is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use or browse the Services. This information does not reveal your specific identity (such as your name or contact details) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily necessary to maintain the security and operation of our Services, and for our internal analysis and reporting purposes.

Like many companies, we also collect information via cookies and similar technologies. You can read more about this in our Cookie Policy.

The information we collect includes :

• Log and usage data. Log and usage data is service-related information, diagnostics, usage information, and performance information that our servers automatically collect when you access or use our Services and which we store in log files. Depending on your interaction with us, this log data may include your IP address, device information, browser type, and settings, as well as information about your activity in the Services (such as timestamps associated with your use, pages and files viewed, searches, and other actions you perform such as features you use), information about device events (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).

• Device data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile operator, operating system, and system configuration information.

• Location data. We collect location data such as information about the location of your device, which may be precise or imprecise. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You may refuse to allow us to collect this information by refusing access to the information or by disabling the location setting on your device. However, if you choose to decline, you may not be able to use certain aspects of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In brief : We process your information to provide, improve, and administer our Services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including :

• To provide and facilitate the provision of services to the user. We may process your information to provide you with the requested service.

• To respond to user requests/offer user support. We may process your information to respond to your requests and resolve any potential problems you may have with the requested service.

• To enable communication between users. We may process your information if you choose to use one of our offers to communicate with another user.

• To send you marketing and promotional communications. We may process the personal information you send us for marketing purposes, if this is consistent with your marketing preferences. You can unsubscribe from our marketing e-mails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below.

• To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our Services, products, marketing, and your experience.

• To identify usage trends. We may process information about how you use our Services to better understand how they are used in order to improve them.

• To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

3. WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION?

In brief : We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. a lawful basis) to do so under applicable law, such as your consent, to comply with laws, to provide you with services to enter or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for specific purposes, or in situations where your permission can be inferred (i.e. implied consent). You may withdraw your consent at any time.

In certain exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example :

• If the collection is clearly in the interest of an individual and consent cannot be obtained in a timely manner

• For investigations, fraud detection and prevention

• For commercial transactions, subject to certain conditions

• If collection and use with consent could reasonably be expected to compromise the availability or accuracy of the information and collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.

• If disclosure is required to comply with a subpoena, warrant, court order, or court rules regarding the production of documents

• If it has been produced by an individual in the course of his or her employment, business or profession and the collection is consistent with the purposes for which the information was produced

• If the collection is solely for journalistic, artistic or literary purposes

• If the information is publicly available and specified by regulations

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In brief : We may share information in specific situations described in this section and/or with the following specific categories of third parties.

Suppliers, consultants and other third-party service providers. We may share your data with third-party suppliers, service providers, contractors, or agents (“ third party ”) who perform services for us or on our behalf and require access to such information to perform that work. We have contracts in place with our third parties, which are designed to help protect your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do so. They will also not share your personal information with any organization other than ours. They also undertake to protect the data they hold on our behalf and to retain it for the period we specify. The categories of third parties with whom we may share personal information are as follows:

• Data analysis services

• Sales and marketing tools

We may also need to share your personal information in the following situations :

• Company transfers. We may share or transfer your information in connection with, or during negotiations regarding, any merger, sale of business assets, financing, or acquisition of all or part of our business to another company.

• When we use Google Analytics. We may share your information with Google Analytics to track and analyze use of the Services. To opt-out of being tracked by Google Analytics on all Services, visit https://tools.google.com/dlpage/gaoptout. For more information about Google's privacy practices, please visit the Google privacy and terms page.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In brief : We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information on how we use such technologies and how to decline certain cookies is described in our Cookie Policy.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In brief : We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless otherwise required by law.

We will only retain your personal information for as long as is necessary to fulfill the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to retain your personal information longer than is necessary for us to fulfill the purposes described in this Privacy Policy, unless otherwise required by law.

When we no longer have a legitimate ongoing business need to process your personal information, we will delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will secure your personal information and isolate it from further processing until deletion is possible.

7. HOW DO WE PROTECT YOUR INFORMATION?

In brief : We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of all personal information we process. However, despite our security measures and our efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will be unable to circumvent our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.

8. DO WE COLLECT INFORMATION ON MINORS?

In brief : We do not knowingly collect data from children under the age of 18.

We do not knowingly solicit data from or market to children under the age of 18. By using the Services, you represent that you are at least 18 years of age or the parent or legal guardian of such children and consent to such children using the Services.

If we become aware that a child under the age of 18 has provided us with personal information, we will delete this information from our files as soon as possible or obtain the necessary consent from the parents or legal guardians, unless we are required by law to retain this information or there are other legitimate grounds for retaining it. If you become aware that we may have collected data from children under the age of 18, please contact us at the following address : info@modellium.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In brief : In some regions, such as Canada, you have rights that allow you greater access and control over your personal information. You can consult, modify or cancel your account at any time.

In some regions (such as Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access to and obtain a copy of your personal information; (ii) to request rectification or deletion; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decisions. In certain circumstances, you may also have the right to object to the processing of your personal data. You may make such a request by contacting us using the contact details provided in the “HOW CAN YOU CONTACT US REGARDING THIS POLICY?” section below.

We will investigate and act on any request in accordance with applicable data protection laws.

Withdrawing your consent : If we rely on your consent to process your personal information, which may be express and/or implied consent under applicable law, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details provided in the “HOW CAN YOU CONTACT US REGARDING THIS POLICY?” section below.

However, please note that this will not affect the lawfulness of the processing prior to its withdrawal nor, where permitted by applicable law, will it affect the processing of your personal information carried out under legitimate processing grounds other than consent.

Unsubscribe from marketing and promotional communications : You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send, or by contacting us using the details provided in the “HOW CAN YOU CONTACT US REGARDING THIS POLICY?” section below. You will then be removed from our marketing lists. However, we may still contact you - for example, to send you messages to respond to service requests, or for other non-marketing purposes.

Cookies and similar technologies Most web browsers are configured to accept cookies by default. If you prefer, you can usually choose to set your browser to delete cookies and reject cookies. If you choose to delete cookies or reject cookies, this may affect certain features or services of our Services. For more information, please see our Cookie Policy.

If you have any questions or comments about your privacy rights, you can email us at info@modellium.com.

10. CONTROLS FOR “DO NOT FOLLOW” FUNCTIONALITIES

Most web browsers and some mobile operating systems and applications include a “Do Not Track” (“DNT”) feature or setting that you can activate to signal your privacy preference not to have your online browsing activities monitored and collected. At this stage, no uniform technological standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If an online tracking standard is adopted that we must follow in the future, we will inform you of this practice in a revised version of this Privacy Policy.

11. HOW DO WE UPDATE THIS POLICY?

In brief : Yes, we will update this policy as necessary to remain compliant with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is available. If we make material changes to this Privacy Policy, we may notify you either by posting a notice of such changes in a prominent location or by sending you a notice directly. We encourage you to periodically review this Privacy Policy to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US REGARDING THIS POLICY?

If you have any questions or comments about this notice, you can contact our Data Protection Officer (DPO), Adam Kettani, by e-mail at by phone at (418) 932-4026, or contact us by mail at : info@modellium.com, by phone at (418) 932-4026, or contact us by mail at :

Modellium Inc.
Adam Kettani
1020 rue Bouvier, Bureau 400
Quebec City, Quebec G2K 0K9
Canada

13. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT ABOUT YOU?

You have the right to request access to, modify or delete the personal information we collect from you. To request to review, update or delete your personal information, please contact us by e-mail at info@modellium.com.