{"id":617,"date":"2023-06-28T19:15:52","date_gmt":"2023-06-28T19:15:52","guid":{"rendered":"http:\/\/35.183.105.47\/?post_type=docs&#038;p=617"},"modified":"2025-01-09T12:54:16","modified_gmt":"2025-01-09T17:54:16","password":"","slug":"envoyer-une-communication-de-masse-telephone-courriel-sms-et-ou-notification-push","status":"publish","type":"docs","link":"https:\/\/modellium.com\/en\/docs\/envoyer-une-communication-de-masse-telephone-courriel-sms-et-ou-notification-push\/","title":{"rendered":"Envoyer une communication de masse &#8211; t\u00e9l\u00e9phone, courriel, SMS et\/ou notification push\u00a0"},"content":{"rendered":"<figure class=\"wp-block-video\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" controls src=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/07\/Envoyer-une-communication-de-masse-Video.mp4\"><\/video><\/figure>\n\n\n\n<p>Cet article pr\u00e9sente comment envoyer votre premi\u00e8re communication de masse via t\u00e9l\u00e9phone, courriel, SMS et\/ou notification push \u00e0 vos citoyens.&nbsp;<\/p>\n\n\n\n<p><em>Si vous n\u2019avez pas de compte V+, <\/em><a href=\"https:\/\/modellium.com\/en\/demandez-une-demo\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>cliquez-ici<\/em><\/a><em> pour une d\u00e9monstration.<\/em>&nbsp;<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-etape-1-acceder-au-tableau-de-bord-v-nbsp-nbsp\">\u00c9tape 1 : <strong>Acc\u00e9der au Tableau de Bord V+&nbsp;<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Rendez-vous sur votre Tableau de Bord V+. Connectez-vous en utilisant vos identifiants.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"486\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2023\/06\/Identification-V-1024x486.png\" alt=\"Capture d'\u00e9cran de la page de connexion au Tableau de bord V+\" class=\"wp-image-13797\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2023\/06\/Identification-V-1024x486.png 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2023\/06\/Identification-V-300x142.png 300w, https:\/\/modellium.com\/wp-content\/uploads\/2023\/06\/Identification-V-768x364.png 768w, https:\/\/modellium.com\/wp-content\/uploads\/2023\/06\/Identification-V-1536x728.png 1536w, https:\/\/modellium.com\/wp-content\/uploads\/2023\/06\/Identification-V.png 1919w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Vous \u00eates ensuite redirig\u00e9 vers la page d\u2019accueil de votre Tableau de Bord V+.&nbsp; &nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Tableau-de-bord-V-1024x502.png\" alt=\"Capture d'\u00e9cran de la page d'accueil du Tableau de bord V+\" class=\"wp-image-13733\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Tableau-de-bord-V-1024x502.png 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Tableau-de-bord-V-300x147.png 300w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Tableau-de-bord-V-768x377.png 768w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Tableau-de-bord-V-1536x753.png 1536w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Tableau-de-bord-V.png 1919w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-etape-2-creer-une-nouvelle-communication-nbsp\">\u00c9tape 2 : <strong>Cr\u00e9er une nouvelle communication<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Dans le menu principal \u00e0 gauche de l\u2019\u00e9cran, faites d\u00e9filer les choix jusqu\u2019au module \u00ab <strong>Alerte<\/strong> \u00bb. Cliquez sur \u00ab Alerte \u00bb.<strong> <\/strong>Puis, cliquez sur \u00ab <strong>Liste des communications<\/strong> \u00bb.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Liste-des-communications-1024x485.png\" alt=\"\" class=\"wp-image-13827\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Liste-des-communications-1024x485.png 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Liste-des-communications-300x142.png 300w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Liste-des-communications-768x364.png 768w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Liste-des-communications-1536x728.png 1536w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Liste-des-communications.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Cette interface regroupe toutes les communications citoyennes enregistr\u00e9es et tri\u00e9es par date de modification, de la plus r\u00e9cente \u00e0 la plus ancienne. <\/p>\n\n\n\n<p>Pour cr\u00e9er une nouvelle communication, cliquez sur le bouton bleu \u00ab <strong>Nouvelle communication<\/strong> \u00bb en haut \u00e0 droite de l\u2019\u00e9cran\u202f. Une fois press\u00e9, deux choix vous seront propos\u00e9s : une communication de type\u202f\u00ab R\u00e9guli\u00e8re \u00bb et de type\u202f\u00ab Campagne \u00bb. Cliquez sur\u202f\u00ab <strong>R\u00e9guli\u00e8re<\/strong> \u00bb.&nbsp;<\/p>\n\n\n\n<p><em>Pour en savoir plus sur les communications de type campagne, <\/em><a href=\"https:\/\/modellium.com\/en\/docs\/creer-une-campagne-de-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>cliquez-ici<\/em><\/a><em>.<\/em>&nbsp;<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-etape-3-configurer-la-communication-titre-categorie-destinataire-nbsp\">\u00c9tape 3 : <strong>Configurer la communication (titre, cat\u00e9gorie, destinataire)&nbsp;<\/strong><\/h2>\n\n\n\n<p><strong>Informations g\u00e9n\u00e9rales&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>Remplissez les champs suivants : \u00ab&nbsp;Titre de la communication \u00bb,  \u00ab Cat\u00e9gorie \u00bb et \u00ab Destinataires \u00bb. Une fois termin\u00e9, cliquez sur\u202f\u00ab <strong>Suivant<\/strong> \u00bb.\u202fCes \u00e9tapes sont obligatoires pour envoyer votre communication \u00e0 tous les citoyens abonn\u00e9s \u00e0 la cat\u00e9gorie s\u00e9lectionn\u00e9e.&nbsp;Vous pouvez en tout temps sauvegarder votre travail en brouillon et y revenir plus tard.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Informations-Generales-1024x485.png\" alt=\"\" class=\"wp-image-13828\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Informations-Generales-1024x485.png 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Informations-Generales-300x142.png 300w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Informations-Generales-768x364.png 768w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Informations-Generales-1536x728.png 1536w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Informations-Generales.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>I. Titre de la communication&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>C\u2019est le nom pour identifier votre communication. Il apparait dans la liste de communications.&nbsp;<\/p>\n\n\n\n<p><strong>II. Cat\u00e9gorie<\/strong>&nbsp;<\/p>\n\n\n\n<p>Une cat\u00e9gorie est un th\u00e8me de communication auquel les citoyens sont abonn\u00e9s. C\u2019est un moyen de classer les communications pour mieux les d\u00e9limit\u00e9es. Un exemple de cat\u00e9gorie est un avis d\u2019\u00e9vacuation.&nbsp;<\/p>\n\n\n\n<p><em>Pour en savoir plus sur comment cr\u00e9er ou modifier une cat\u00e9gorie, <\/em><a href=\"https:\/\/modellium.com\/en\/docs\/creer-ou-modifier-une-categorie-dalerte\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>cliquez-ici<\/em><\/a><em>.<\/em>&nbsp;<\/p>\n\n\n\n<p><strong>III. Destinataires&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>Les destinataires sont ceux qui&nbsp;vont recevoir la communication. Vous pouvez envoyer la communication \u00e0 \u00ab Tous les citoyens \u00bb ou cibler un ou plusieurs groupes de citoyens.<\/p>\n\n\n\n<p><em>Pour en savoir plus sur les groupes de citoyens, <\/em><a href=\"https:\/\/modellium.com\/en\/docs\/creer-un-groupe-de-citoyen\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>cliquez-ici<\/em><\/a><em>.<\/em>&nbsp;<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-etape-4-personnaliser-le-contenu\">\u00c9tape 4 : <strong>Personnaliser le contenu<\/strong><\/h2>\n\n\n\n<p><strong>Contenu de la communication&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>Cette section affiche le contenu qui sera envoy\u00e9 pour chaque moyen de communication activ\u00e9. Les moyens de communication actifs sont indiqu\u00e9s en bleu, pour les d\u00e9sactiver, cliquez sur le moyen de communication que vous souhaitez d\u00e9sactiver. Les options inactives sont affich\u00e9es en gris.<\/p>\n\n\n\n<p>Par d\u00e9faut, le contenu des communications est pr\u00e9rempli selon le premier mod\u00e8le de la cat\u00e9gorie s\u00e9lectionn\u00e9e. Vous pouvez s\u00e9lectionner un autre mod\u00e8le selon vos besoins.<\/p>\n\n\n\n<p><em>Pour en savoir plus sur les mod\u00e8les, <\/em><a href=\"https:\/\/modellium.com\/en\/docs\/creer-ou-modifier-une-categorie-alerte\/#h-etape-4-ajouter-un-ou-plusieurs-modele-s-nbsp\" target=\"_blank\" rel=\"noreferrer noopener\"><em>cliquez-ici<\/em><\/a><em>.<\/em>&nbsp;<\/p>\n\n\n\n<div style=\"height:3px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Notification push&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>Compl\u00e9tez le contenu de la notification push. &nbsp;Une notification push appara\u00eet comme notification sur le Portail Citoyen sous l\u2019ic\u00f4ne cloche. Cette notification est accompagn\u00e9e d\u2019un titre et d\u2019un descriptif. Vous pouvez ajouter un lien \u00e0 votre notification push pour rediriger lorsqu&rsquo;on clique dessus.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Exemple-2-Notification-Push-1024x485.png\" alt=\"\" class=\"wp-image-13874\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Exemple-2-Notification-Push-1024x485.png 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Exemple-2-Notification-Push-300x142.png 300w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Exemple-2-Notification-Push-768x364.png 768w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Exemple-2-Notification-Push-1536x728.png 1536w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Exemple-2-Notification-Push.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Pour ce faire, cliquez sur le bouton \u00e0 bascule<strong>\u202f<\/strong>\u00ab Ajouter un lien au clic sur la notification \u00bb. Cela permet de rediriger vers l\u2019article de votre choix, tel qu&rsquo;un article d&rsquo;alerte, une actualit\u00e9, un \u00e9v\u00e9nement, ou un lien externe, par exemple. Pour ajouter un article, vous devez d\u2019abord s\u00e9lectionner la cat\u00e9gorie auquel il se rapporte.&nbsp;Dans l&rsquo;exemple suivant, le lien de l&rsquo;article rapporte vers une \u00ab Alerte \u00bb.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Notifications-Push-1024x485.png\" alt=\"\" class=\"wp-image-13829\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Notifications-Push-1024x485.png 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Notifications-Push-300x142.png 300w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Notifications-Push-768x364.png 768w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Notifications-Push-1536x728.png 1536w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Notifications-Push.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><em>Pour en savoir plus sur comment cr\u00e9er un article d&rsquo;alerte, <\/em><a href=\"https:\/\/modellium.com\/en\/docs\/ecrire-un-article-dalerte\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>cliquez-ici<\/em><\/a><em>.<\/em><\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Email<\/strong>&nbsp;<\/p>\n\n\n\n<p>Compl\u00e9tez l&rsquo;objet et le contenu du courriel. Des outils d\u2019\u00e9criture et de formatage sont \u00e0 votre disposition.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"486\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/6.-Contenu-du-courriel-1-1024x486.png\" alt=\"\" class=\"wp-image-13825\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/6.-Contenu-du-courriel-1-1024x486.png 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/6.-Contenu-du-courriel-1-300x142.png 300w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/6.-Contenu-du-courriel-1-768x365.png 768w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/6.-Contenu-du-courriel-1-1536x729.png 1536w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/6.-Contenu-du-courriel-1.png 1919w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:3px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Message texte&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>Compl\u00e9tez le contenu du message texte. &nbsp;Il y a une limite de 160 caract\u00e8res maximum. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/7.-Contenu-du-message-texte-1024x485.png\" alt=\"\" class=\"wp-image-13826\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/7.-Contenu-du-message-texte-1024x485.png 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/7.-Contenu-du-message-texte-300x142.png 300w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/7.-Contenu-du-message-texte-768x363.png 768w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/7.-Contenu-du-message-texte-1536x727.png 1536w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/7.-Contenu-du-message-texte.png 1919w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:3px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Appel&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>Compl\u00e9tez le contenu de l&rsquo;appel. Vous avez l\u2019option d\u2019enregistrer vous-m\u00eame votre voix en cliquant sur l\u2019option \u00ab Audio \u00bb ou d\u2019ajouter un fichier audio. Autrement, l\u2019option \u00ab Texte \u00bb convertira automatiquement le contenu textuel en une voix naturelle humaine.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Appels-1024x485.png\" alt=\"\" class=\"wp-image-13830\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Appels-1024x485.png 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Appels-300x142.png 300w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Appels-768x364.png 768w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Appels-1536x728.png 1536w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Appels.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:3px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Une fois termin\u00e9, cliquez sur le bouton\u202f\u00ab Suivant \u00bb pour acc\u00e9der \u00e0 la prochaine \u00e9tape. Vous pouvez revenir \u00e0 l\u2019\u00e9tape pr\u00e9c\u00e9dente \u00e0 tout moment en utilisant le bouton \u00ab Pr\u00e9c\u00e9dent \u00bb. &nbsp;<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-etape-5-tester-l-envoi-nbsp-de-la-communication-nbsp\">\u00c9tape 5 : <strong>Tester l&rsquo;envoi&nbsp;de la communication&nbsp;<\/strong><\/h2>\n\n\n\n<p>Cette \u00e9tape recommand\u00e9e sert \u00e0 v\u00e9rifier le contenu et le type d\u2019envoi de votre communication. Vous pouvez \u00e9couter et lire les messages que vous allez envoyer et les ajuster au besoin. Pour ce faire, utilisez un num\u00e9ro de t\u00e9l\u00e9phone et un courriel de dont vous avez acc\u00e8s. Puis, cliquez sur \u00ab Envoyer l\u2019appel test \u00bb ou<strong> <\/strong>\u00ab Envoyer le message texte test \u00bb ou \u00ab Envoyer le courriel test \u00bb.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Tester-lenvoi-1024x485.png\" alt=\"\" class=\"wp-image-13832\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Tester-lenvoi-1024x485.png 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Tester-lenvoi-300x142.png 300w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Tester-lenvoi-768x364.png 768w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Tester-lenvoi-1536x728.png 1536w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Tester-lenvoi.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Il est <strong>fortement recommand\u00e9<\/strong> d&rsquo;effectuer un envoi de test avant d&rsquo;envoyer d\u00e9finitivement votre communication. Vous pouvez ignorer les tests en cliquant sur \u00ab Ignorer les tests \u00bb.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-etape-6-envoyer-la-communication\">\u00c9tape 6 : <strong>Envoyer la communication<\/strong><\/h2>\n\n\n\n<p>Une fois les \u00e9tapes une \u00e0 trois compl\u00e9t\u00e9es, pr\u00e9voyez une date d\u2019envoi officielle. Celle-ci peut \u00eatre imm\u00e9diate ou dans le futur. Vous pouvez choisir la date et l\u2019heure \u00e0 laquelle l\u2019envoyer. Une fois d\u00e9termin\u00e9e, cliquez sur \u00ab Envoyer maintenant \u00bb ou \u00ab Programmer \u00bb.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Envoi-de-la-communication-1-1024x485.png\" alt=\"\" class=\"wp-image-13833\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Envoi-de-la-communication-1-1024x485.png 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Envoi-de-la-communication-1-300x142.png 300w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Envoi-de-la-communication-1-768x364.png 768w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Envoi-de-la-communication-1-1536x728.png 1536w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/Envoi-de-la-communication-1.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Vous avez l\u2019option d&rsquo;activer un bouton \u00e0 bascule pour ignorer les pr\u00e9f\u00e9rences des citoyens. Cela permet \u00e0 un citoyen qui ne souhaite pas \u00eatre contact\u00e9 pour une cat\u00e9gorie ou par un moyen de communication de recevoir les alertes quand m\u00eame. <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\"><strong>Avertissement :<\/strong> <strong>Cette option est r\u00e9serv\u00e9e aux situations d\u2019urgences majeures seulement.<\/strong><\/mark><\/p>\n\n\n\n<p><strong>R\u00e9vision finale<\/strong><\/p>\n\n\n\n<p>Apr\u00e8s avoir cliqu\u00e9 sur \u00ab Envoyer maintenant \u00bb ou \u00ab Programmer \u00bb, une fen\u00eatre de r\u00e9vision finale apparaitra. Le message indique le nombre de citoyens qui seront contact\u00e9s \u00e0 partir de cette communication. V\u00e9rifiez le nombre d\u2019abonn\u00e9s avant de cliquer \u00ab Envoyer \u00bb ou \u00ab Programmer \u00bb.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/11.-Revision-finale-1024x485.png\" alt=\"\" class=\"wp-image-13822\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/11.-Revision-finale-1024x485.png 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/11.-Revision-finale-300x142.png 300w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/11.-Revision-finale-768x363.png 768w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/11.-Revision-finale-1536x727.png 1536w, https:\/\/modellium.com\/wp-content\/uploads\/2024\/06\/11.-Revision-finale.png 1919w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Une fois que vous avez cliqu\u00e9 sur \u00ab Programmer \u00bb ou \u00ab Envoyer \u00bb, votre nouvelle communication appara\u00eetra dans l&rsquo;interface \u00ab Liste des communications&nbsp;\u00bb.<\/p>\n\n\n\n<p>Une communication ne peut pas \u00eatre supprim\u00e9e une fois qu&rsquo;elle est envoy\u00e9e. Cependant, elle peut \u00eatre annul\u00e9e si l&rsquo;envoi est en cours.<\/p>\n\n\n\n<p><em>Pour en savoir plus sur l&rsquo;arr\u00eat d&rsquo;envoi d&rsquo;une communication, <\/em><a href=\"https:\/\/modellium.com\/en\/docs\/puis-je-annuler-lenvoi-dune-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>cliquez-ici<\/em><\/a><em>.<\/em>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Envoyer votre premi\u00e8re communication de masse, planifier et distribuer la pour communiquer rapidement et en temps r\u00e9el avec vos citoyens!\u00a0<\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_import_markdown_pro_load_document_selector":0,"_import_markdown_pro_submit_text_textarea":"","footnotes":""},"doc_category":[35],"doc_tag":[],"knowledge_base":[52],"class_list":["post-617","docs","type-docs","status-publish","hentry","doc_category-commencer-communication","knowledge_base-communication-de-masse"],"acf":[],"year_month":"2026-04","word_count":1062,"total_views":"12625","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"David Teixeira","author_nicename":"davidteix","author_url":"https:\/\/modellium.com\/en\/author\/davidteix\/"},"doc_category_info":[{"term_name":"Commencer","term_url":"https:\/\/modellium.com\/en\/banque-de-connaissances\/communication-de-masse\/commencer-communication\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - 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