{"id":21938,"date":"2025-10-14T11:54:26","date_gmt":"2025-10-14T16:54:26","guid":{"rendered":"https:\/\/modellium.com\/?post_type=docs&#038;p=21938"},"modified":"2025-10-14T13:06:19","modified_gmt":"2025-10-14T18:06:19","password":"","slug":"gerer-une-intervention","status":"publish","type":"docs","link":"https:\/\/modellium.com\/en\/docs\/gerer-une-intervention\/","title":{"rendered":"G\u00e9rer une intervention"},"content":{"rendered":"<p><strong>Si aucun r\u00e9pondant ne peut confirmer que le contact est en s\u00e9curit\u00e9<\/strong>, le CAB doit contacter les services d\u2019urgence de sa r\u00e9gion pour une intervention au domicile du contact. \u200b<\/p>\n\n\n\n<p>\u200bUne fois l\u2019appel effectu\u00e9, il faut :\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Changer le <strong>statut de l\u2019intervention\u00a0<\/strong>de <strong>Action requise\u00a0<\/strong>\u00e0 <strong>Sauvetage<\/strong>.\u200b<\/li>\n\n\n\n<li>Cocher la case <strong>D\u00e9placement des services d\u2019urgence requis<\/strong>.\u200b<\/li>\n\n\n\n<li>Selon le retour des services d\u2019urgence, mettre \u00e0 jour le <strong>statut de l\u2019intervention <\/strong>en s\u00e9lectionnant : \u200b\n<ul class=\"wp-block-list\">\n<li>Fausse alerte, ou\u200b<\/li>\n\n\n\n<li>D\u00e9c\u00e9d\u00e9.\u200b<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Saisir la <strong>date de r\u00e9solution<\/strong> (optionnel).\u200b<\/li>\n\n\n\n<li>Ajouter une <strong>note<\/strong> au dossier pour consigner les d\u00e9tails de l\u2019intervention (optionnel). \u200b<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"193\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2025\/10\/unknown-3-1024x193.jpeg\" alt=\"\" class=\"wp-image-21939\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2025\/10\/unknown-3-1024x193.jpeg 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/10\/unknown-3-300x57.jpeg 300w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/10\/unknown-3-768x145.jpeg 768w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/10\/unknown-3-1536x290.jpeg 1536w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/10\/unknown-3-18x3.jpeg 18w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/10\/unknown-3-360x68.jpeg 360w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/10\/unknown-3.jpeg 1914w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>Si aucun r\u00e9pondant ne peut confirmer que le contact est en s\u00e9curit\u00e9, le CAB doit contacter les services d\u2019urgence de sa r\u00e9gion pour une intervention au domicile du contact. \u200b \u200bUne fois l\u2019appel effectu\u00e9, il faut :\u200b<\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_import_markdown_pro_load_document_selector":0,"_import_markdown_pro_submit_text_textarea":"","footnotes":""},"doc_category":[192],"doc_tag":[],"knowledge_base":[180],"class_list":["post-21938","docs","type-docs","status-publish","hentry","doc_category-gerer-les-interventions","knowledge_base-securicab"],"acf":[],"year_month":"2026-05","word_count":104,"total_views":"408","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"David Teixeira","author_nicename":"davidteix","author_url":"https:\/\/modellium.com\/en\/author\/davidteix\/"},"doc_category_info":[{"term_name":"G\u00e9rer les interventions","term_url":"https:\/\/modellium.com\/en\/banque-de-connaissances\/securicab\/gerer-les-interventions\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - 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