{"id":21761,"date":"2025-07-30T09:34:06","date_gmt":"2025-07-30T14:34:06","guid":{"rendered":"https:\/\/modellium.com\/?post_type=docs&#038;p=21761"},"modified":"2025-10-14T13:06:52","modified_gmt":"2025-10-14T18:06:52","password":"","slug":"interrompre-ou-reactiver-les-rappels-dun-contact","status":"publish","type":"docs","link":"https:\/\/modellium.com\/en\/docs\/interrompre-ou-reactiver-les-rappels-dun-contact\/","title":{"rendered":"Interrompre ou r\u00e9activer les rappels d\u2019un contact"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"h-comment-interrompre-temporairement-les-communications-d-un-contact\">Comment interrompre temporairement les communications d\u2019un contact?<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Rendez-vous dans l\u2019onglet <strong>Abonnements<\/strong> du contact concern\u00e9.<\/li>\n\n\n\n<li>Allez \u00e0 la section <strong>Interruption des communications<\/strong>.\n<ul class=\"wp-block-list\">\n<li>\ud83d\udce2 Les onglets de cette section ont \u00e9t\u00e9 repens\u00e9s afin d\u2019am\u00e9liorer l\u2019exp\u00e9rience des utilisateurs! D\u00e9sormais, l\u2019onglet \u00ab\u00a0<strong>Active<\/strong>\u00a0\u00bb repr\u00e9sente les interruptions en cours ou programm\u00e9es, alors que l\u2019onglet \u00ab\u00a0<strong>Termin\u00e9e<\/strong>\u00a0\u00bb affiche les interruptions arriv\u00e9es \u00e0 \u00e9ch\u00e9ance automatiquement, ainsi que celles qui ont \u00e9t\u00e9 arr\u00eat\u00e9es manuellement.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Remplissez les champs requis.<\/li>\n\n\n\n<li>Cliquez sur <strong>Mettre \u00e0 jour<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"418\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-4-1024x418.png\" alt=\"\" class=\"wp-image-21763\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-4-1024x418.png 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-4-300x123.png 300w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-4-768x314.png 768w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-4-18x7.png 18w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-4-360x147.png 360w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-4.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Vous pouvez :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Inscrire la <strong>raison de l\u2019interruption<\/strong>.<\/li>\n\n\n\n<li>Choisir une <strong>p\u00e9riode d\u2019interruption ind\u00e9termin\u00e9e <\/strong>dans la liste d\u00e9roulante du champ \u00ab\u00a0Se termine\u00a0\u00bb.<\/li>\n\n\n\n<li>Ajouter <strong>plusieurs p\u00e9riodes <\/strong>d\u2019interruption.<\/li>\n\n\n\n<li><strong>Arr\u00eater une interruption en cours <\/strong>en cliquant sur l\u2019ic\u00f4ne <strong>arr\u00eat<\/strong><\/li>\n\n\n\n<li><strong>Consulter les anciennes interruptions <\/strong>dans l\u2019onglet \u00ab\u00a0<strong>Termin\u00e9e<\/strong>\u00a0\u00bb.<\/li>\n\n\n\n<li><strong>Annuler une interruption programm\u00e9e <\/strong>en cliquant sur l\u2019ic\u00f4ne <strong>poubelle<\/strong>\u00a0de ladite interruption pour la supprimer.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"767\" src=\"https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-3-1024x767.png\" alt=\"\" class=\"wp-image-21762\" srcset=\"https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-3-1024x767.png 1024w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-3-300x225.png 300w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-3-768x575.png 768w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-3-16x12.png 16w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-3-360x270.png 360w, https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-3.png 1148w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>\ud83d\udccc <strong>Notes importantes <\/strong>:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les rappels reprendront \u00e0 la fin de la p\u00e9riode d\u2019interruption programm\u00e9e.<\/li>\n\n\n\n<li>Pour les interruptions programm\u00e9es sans date de fin, aucun rappel ne sera d\u00e9clench\u00e9 tant que vous n\u2019aurez pas r\u00e9activ\u00e9 les rappels.<\/li>\n<\/ul>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Comment interrompre temporairement les communications d\u2019un contact? Vous pouvez : \ud83d\udccc Notes importantes :&nbsp;<\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_import_markdown_pro_load_document_selector":0,"_import_markdown_pro_submit_text_textarea":"","footnotes":""},"doc_category":[191],"doc_tag":[],"knowledge_base":[180],"class_list":["post-21761","docs","type-docs","status-publish","hentry","doc_category-2-gerer-les-contacts","knowledge_base-securicab"],"acf":[],"year_month":"2026-04","word_count":200,"total_views":"321","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"David Teixeira","author_nicename":"davidteix","author_url":"https:\/\/modellium.com\/en\/author\/davidteix\/"},"doc_category_info":[{"term_name":"G\u00e9rer les contacts","term_url":"https:\/\/modellium.com\/en\/banque-de-connaissances\/securicab\/2-gerer-les-contacts\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Interrompre ou r\u00e9activer les rappels d\u2019un contact - Modellium<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/modellium.com\/en\/docs\/interrompre-ou-reactiver-les-rappels-dun-contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Interrompre ou r\u00e9activer les rappels d\u2019un contact - Modellium\" \/>\n<meta property=\"og:description\" content=\"Comment interrompre temporairement les communications d\u2019un contact? Vous pouvez : \ud83d\udccc Notes importantes :&nbsp;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/modellium.com\/en\/docs\/interrompre-ou-reactiver-les-rappels-dun-contact\/\" \/>\n<meta property=\"og:site_name\" content=\"Modellium\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Modellium\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-14T18:06:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-4.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"490\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/modellium.com\\\/docs\\\/interrompre-ou-reactiver-les-rappels-dun-contact\\\/\",\"url\":\"https:\\\/\\\/modellium.com\\\/docs\\\/interrompre-ou-reactiver-les-rappels-dun-contact\\\/\",\"name\":\"Interrompre ou r\u00e9activer les rappels d\u2019un contact - Modellium\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/modellium.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/modellium.com\\\/docs\\\/interrompre-ou-reactiver-les-rappels-dun-contact\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/modellium.com\\\/docs\\\/interrompre-ou-reactiver-les-rappels-dun-contact\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/modellium.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/image-4-1024x418.png\",\"datePublished\":\"2025-07-30T14:34:06+00:00\",\"dateModified\":\"2025-10-14T18:06:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/modellium.com\\\/docs\\\/interrompre-ou-reactiver-les-rappels-dun-contact\\\/#breadcrumb\"},\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/modellium.com\\\/docs\\\/interrompre-ou-reactiver-les-rappels-dun-contact\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-CA\",\"@id\":\"https:\\\/\\\/modellium.com\\\/docs\\\/interrompre-ou-reactiver-les-rappels-dun-contact\\\/#primaryimage\",\"url\":\"https:\\\/\\\/modellium.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/image-4-1024x418.png\",\"contentUrl\":\"https:\\\/\\\/modellium.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/image-4-1024x418.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/modellium.com\\\/docs\\\/interrompre-ou-reactiver-les-rappels-dun-contact\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Explorez les produits\",\"item\":\"https:\\\/\\\/modellium.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"S\u00e9curiCAB\",\"item\":\"https:\\\/\\\/modellium.com\\\/banque-de-connaissances\\\/securicab\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Interrompre ou r\u00e9activer les rappels d\u2019un contact\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/modellium.com\\\/#website\",\"url\":\"https:\\\/\\\/modellium.com\\\/\",\"name\":\"Modellium\",\"description\":\"Solutions num\u00e9riques innovantes pour le domaine municipal\",\"publisher\":{\"@id\":\"https:\\\/\\\/modellium.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/modellium.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/modellium.com\\\/#organization\",\"name\":\"Modellium\",\"url\":\"https:\\\/\\\/modellium.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-CA\",\"@id\":\"https:\\\/\\\/modellium.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/modellium.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/logo-modellium-desktop.svg\",\"contentUrl\":\"https:\\\/\\\/modellium.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/logo-modellium-desktop.svg\",\"width\":149,\"height\":30,\"caption\":\"Modellium\"},\"image\":{\"@id\":\"https:\\\/\\\/modellium.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Modellium\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/modellium\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Interrompre ou r\u00e9activer les rappels d\u2019un contact - Modellium","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/modellium.com\/en\/docs\/interrompre-ou-reactiver-les-rappels-dun-contact\/","og_locale":"en_US","og_type":"article","og_title":"Interrompre ou r\u00e9activer les rappels d\u2019un contact - Modellium","og_description":"Comment interrompre temporairement les communications d\u2019un contact? Vous pouvez : \ud83d\udccc Notes importantes :&nbsp;","og_url":"https:\/\/modellium.com\/en\/docs\/interrompre-ou-reactiver-les-rappels-dun-contact\/","og_site_name":"Modellium","article_publisher":"https:\/\/www.facebook.com\/Modellium\/","article_modified_time":"2025-10-14T18:06:52+00:00","og_image":[{"width":1200,"height":490,"url":"https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-4.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/modellium.com\/docs\/interrompre-ou-reactiver-les-rappels-dun-contact\/","url":"https:\/\/modellium.com\/docs\/interrompre-ou-reactiver-les-rappels-dun-contact\/","name":"Interrompre ou r\u00e9activer les rappels d\u2019un contact - Modellium","isPartOf":{"@id":"https:\/\/modellium.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/modellium.com\/docs\/interrompre-ou-reactiver-les-rappels-dun-contact\/#primaryimage"},"image":{"@id":"https:\/\/modellium.com\/docs\/interrompre-ou-reactiver-les-rappels-dun-contact\/#primaryimage"},"thumbnailUrl":"https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-4-1024x418.png","datePublished":"2025-07-30T14:34:06+00:00","dateModified":"2025-10-14T18:06:52+00:00","breadcrumb":{"@id":"https:\/\/modellium.com\/docs\/interrompre-ou-reactiver-les-rappels-dun-contact\/#breadcrumb"},"inLanguage":"en-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/modellium.com\/docs\/interrompre-ou-reactiver-les-rappels-dun-contact\/"]}]},{"@type":"ImageObject","inLanguage":"en-CA","@id":"https:\/\/modellium.com\/docs\/interrompre-ou-reactiver-les-rappels-dun-contact\/#primaryimage","url":"https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-4-1024x418.png","contentUrl":"https:\/\/modellium.com\/wp-content\/uploads\/2025\/07\/image-4-1024x418.png"},{"@type":"BreadcrumbList","@id":"https:\/\/modellium.com\/docs\/interrompre-ou-reactiver-les-rappels-dun-contact\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Explorez les produits","item":"https:\/\/modellium.com\/"},{"@type":"ListItem","position":2,"name":"S\u00e9curiCAB","item":"https:\/\/modellium.com\/banque-de-connaissances\/securicab\/"},{"@type":"ListItem","position":3,"name":"Interrompre ou r\u00e9activer les rappels d\u2019un contact"}]},{"@type":"WebSite","@id":"https:\/\/modellium.com\/#website","url":"https:\/\/modellium.com\/","name":"Modellium","description":"Solutions num\u00e9riques innovantes pour le domaine municipal","publisher":{"@id":"https:\/\/modellium.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/modellium.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-CA"},{"@type":"Organization","@id":"https:\/\/modellium.com\/#organization","name":"Modellium","url":"https:\/\/modellium.com\/","logo":{"@type":"ImageObject","inLanguage":"en-CA","@id":"https:\/\/modellium.com\/#\/schema\/logo\/image\/","url":"https:\/\/modellium.com\/wp-content\/uploads\/2023\/06\/logo-modellium-desktop.svg","contentUrl":"https:\/\/modellium.com\/wp-content\/uploads\/2023\/06\/logo-modellium-desktop.svg","width":149,"height":30,"caption":"Modellium"},"image":{"@id":"https:\/\/modellium.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Modellium\/","https:\/\/www.linkedin.com\/company\/modellium\/"]}]}},"jetpack_sharing_enabled":true,"knowledge_base_info":[{"term_name":"S\u00e9curiCAB","term_url":"https:\/\/modellium.com\/en\/banque-de-connaissances\/securicab\/","term_slug":"securicab"}],"knowledge_base_slug":["securicab"],"_links":{"self":[{"href":"https:\/\/modellium.com\/en\/wp-json\/wp\/v2\/docs\/21761","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/modellium.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/modellium.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/modellium.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/modellium.com\/en\/wp-json\/wp\/v2\/comments?post=21761"}],"version-history":[{"count":1,"href":"https:\/\/modellium.com\/en\/wp-json\/wp\/v2\/docs\/21761\/revisions"}],"predecessor-version":[{"id":21764,"href":"https:\/\/modellium.com\/en\/wp-json\/wp\/v2\/docs\/21761\/revisions\/21764"}],"wp:attachment":[{"href":"https:\/\/modellium.com\/en\/wp-json\/wp\/v2\/media?parent=21761"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/modellium.com\/en\/wp-json\/wp\/v2\/doc_category?post=21761"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/modellium.com\/en\/wp-json\/wp\/v2\/doc_tag?post=21761"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/modellium.com\/en\/wp-json\/wp\/v2\/knowledge_base?post=21761"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}